Help › Getting started

How do I reset a forgotten password?

For everyone

We email you a link that lets you choose a new password.

1. On the sign-in page, click Forgot your password?.
2. Enter your email address. We send you a link that works for 24 hours.
3. Open the link and choose a new password of at least 8 characters.

Tip: No email? Check your spam folder first. Only the email address on your account will receive it.

More in “Getting started”

• How do I sign up my organization?
• How do I sign in?
• Why am I asked for a sign-in code?
• How do I put the app on my phone’s home screen?
• Where do I find things in the app?
• How do I try the app with sample data?

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