Help › People and settings
How do I turn on text messages?
For owners
Texts are optional. You need your own account with Twilio or Infobip, and each text is billed by them.
- Open Setup → Text messages and enter your account details. Use Send a test text to check it works.
- On the Users tab, tick Agreed for a person only after they have told you they want texts.
- People can switch their own texts off under My account.
Tip: Every text ends with “Reply STOP to opt out.”