Help › Maintenance and repairs

How do I let visitors report problems with a QR code?

For owners

Anyone who scans a sign can describe a problem on their phone: no account, no app. Nothing goes on your list until the office approves it.

1. Go to Settings → Tools → Problem reports (QR codes) and click Turn on problem reports.
2. Under Send new reports to, enter your maintenance team’s email and click Save email.
3. Click Print QR codes. You get one sign for each location, plus one marked Anywhere. Print them and post them where people will see them.

Tip: Make a new link stops every old QR code, in case someone abuses one (you will need to reprint). Turn off stops accepting reports.

More in “Maintenance and repairs”

• How do I report something broken?
• How do I update or finish a repair?
• How do I set up repeating maintenance, like filters?
• How do I see all the repairs for one building?
• How do I approve a problem report from a visitor?

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